Privacy Policy


We at REMA TIP TOP GesmbH take the protection of your personal data seriously. This policy explains how we handle your personal data, your rights, and our obligations under data protection law.

The responsible entity for data processing is REMA TIP TOP GesmbH, Am Ökopark 8, 8230 Hartberg, Contact: +43 (0) 3332-61511-0, Email: [email protected].

Our Data Protection Officer can be contacted at: [Insert Data Protection Officer's contact details]

We collect and process the following types of personal data:

  • Contact information (name, address, email, phone number)
  • Payment information
  • Order history
  • Usage data on our website

We process this data to provide our services, process orders, communicate with you, and improve our offerings.

We process your data based on the following legal grounds:

  • To fulfill our contractual obligations
  • To comply with legal requirements
  • Based on your consent
  • For our legitimate business interests

We may share your data with:

  • Service providers (e.g., payment processors, shipping companies)
  • Legal authorities when required by law
  • Affiliated companies within our group

We may transfer your data to countries outside the EU/EEA, including the USA. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the EU Commission.

We retain your data for as long as necessary to fulfill our services or as required by law. Specific retention periods vary depending on the type of data and purpose of processing.

You have the following rights:

  • Right to access your data
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, please contact us using the details provided in Section 1.

We use cookies and similar tracking technologies to improve your browsing experience on our website. You can manage your cookie preferences in your browser settings. For more details, please see our Cookie Policy. Manage your consents

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.

We may update this privacy policy from time to time. The latest version will always be available on our website. Significant changes will be communicated to you directly where possible.

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority. You can do this in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement.